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Q: I received your information about my event. What do I
need to do to book your services and reserve the date?
A: To secure your date, please read, sign and return the
white copy of the proposal along with the deposit specified
at the bottom of the proposal. If you received information by
both mail and fax, return only one of the white copies. Keep
the extra copies for your records. You may fill out the
enclosed credit card information form or print one from our
payments section. Please include travel
directions from the 495 Beltway or the I-270 exit from
Shady Grove Road in Gaithersburg, Maryland. Your
information can by returned to us by the U.S. mail, email or fax.
The proposal form you fill out is our internal working
copy, so please make sure it is accurate. Please check
off the correct menu. Make sure the day and date are
correct. Please provide a cell phone number and exact
location where you will meet the chef on the day and
time specified for your event.
Q: What forms of payment do you take?
A: We accept all major credit cards as well as checks. We
assume you will use the same method of payment for your
deposit and final balance. If you intend to pay the balance
due using a payment method different from the deposit, we
need to know five business days prior to the event.
Q: What do we need to do when you arrive to cater our
event?
A: Smile and enjoy yourself! Please have your table(s) ready,
so we can set up for your event. Our corporate events
include the plastic caterware and covers, but if you wish to
provide your own plasticware or china, please have it readily
available for the chef.
Q: When do we provide a final guest count?
A: We need your final guest count five business days prior to
your event. You may increase the count up until one day
prior, but you may not decrease the number attending.
Q: I have additional questions concerning menus and pricing.
Is it possible to speak directly with a Mr. Omelette representative?
A: We are a professional service-oriented business, and we
will be happy to answer your questions directly. We understand
your concerns and want to hear from you so that we
can make your event the special celebration you expect. We
want you to be 100% confident in moving forward with our
services.
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